At KATHERINE EQUITAS LLC (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with us through our services. By using our website or services, you consent to the practices described in this policy. If you have any questions, please contact us at [email protected] or +1 217-721-5459.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, payment information (processed securely via ZenPayment or other third-party processors), and order history.
- Non-Personal Information: We collect data such as IP addresses, browser type, device information, and browsing behavior (e.g., pages viewed, time spent on the site) through cookies, web beacons, and analytics tools.
- User-Provided Information: Information you voluntarily provide, such as feedback, reviews, or responses to surveys, and preferences for personalized services like virtual styling consultations.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and payment processing.
- Communicate with you about your account, orders, or customer service inquiries.
- Personalize your shopping experience through tailored recommendations and promotions.
- Improve our website and services by analyzing user behavior and preferences.
- Send marketing communications (e.g., newsletters, promotions) if you opt in. You can unsubscribe at any time.
- Comply with legal obligations or protect against fraudulent activities.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Third-party vendors (e.g., ZenPayment, shipping carriers, website hosting providers, or analytics services) who assist in operating our business. These providers are contractually obligated to protect your data.
- Legal Requirements: If required by law, such as in response to a subpoena or to prevent fraud or illegal activities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality, track usage, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect site functionality.
5. Data Security
We implement industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your data. However, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
- Access and Update: You can access or update your account information by logging into your account or contacting us.
- Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us at [email protected].
- Data Deletion: Request deletion of your personal data, subject to legal obligations, by emailing us.
- Do Not Track: Our website does not currently respond to “Do Not Track” signals.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.
9. International Users
If you access our website from outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact: KATHERINE EQUITAS LLC 1623 Woodland Ave, Des Moines, IA 50309 Email: [email protected] Phone: +1 217-721-5459